Our Services Are Available Australia Wide
OUR
SERVICES
Do you want to get the best from your pet? Are you struggling with problematic behaviour? CLICK on the video play button above.
We empower you with the skills you need - specifically tailored to you and your situation - to get the best relationship possible with your pet.
We provide consultations, Australia-wide, over video calls. It doesn't matter where you live, we can help you.
We do some in-clinic appointments, however have found video call consultation works best. When we assess your pets at home, via video call (without them knowing we are watching them), we see their 'true' selves and personalities. This allows us to understand the problem behaviour quickly, and enables us to find the right solution for your particular case. It's more important to see your pet behaving normally than to see them perform the behaviour you need help with! It's also more convenient for you, more affordable, and it doesn't matter where you live. That's a triple win!
Here's how it works and to include your vet in the process download a Vet Referral Form here.
A Preventative Behaviour Consultation - We help you prevent potential problematic behaviour.
A Behaviour Consultation - We advise how to modify a behaviour problem you are experiencing with your pet.
Find out more about each service by hitting the button below.
THE
PROCESS
HOW
IT WORKS
STEP 1
STEP 2
STEP 3
OPTIONAL
OPTIONAL
Book a Consultation via the booking form
Select the consultation that is most relevant to you and choose a date & time that suits you.
Details of the consultation types are below.
Payment is taken at the time of booking, please allow 48 hours for rescheduling.
Complete your Client Questionnaire
Upon booking your consultation you'll receive a link to complete a questionnaire. Upon receival, we perform your pre-assessment.
Please provide as much information as you can.
This helps us to understand your individual circumstances, routine and personality of your pet. If useful, upload videos to demonstrate problems. This allows us to analyse your particular issues in detail.
Face to Face Consultation via Video Call
We provide Consultations over Video Call (Zoom is our preferred system).
Video consultations are more effective than in- person as it allows us to see you, your pet's normal behaviour and the home environment. Seeing your pet as it behaves normally is more important for us than seeing them perform the unwanted behaviour.
The process we follow allows us to gain detailed information from you prior to the consultation, and throughout. You get access to a Behaviourist no matter where you live at a time that is convenient to you!
Purchase a Personalised Behaviour Report
Optional
A BMP or Behaviour Modification Plan details your bespoke plan to change your pet's unwanted behaviour for implementation.
The BMP is step-by-step instructions of what you need to do to change your pet's behaviour.
This is bookable separate to your consultation. Please book within 24 hours after your consultation.
Book a Follow-up session & provide Feedback
A follow-up session is bookable via the booking form and is suitable for anyone who wants to check their newly acquired skills are being implemented correctly.
In some cases we will recommend a follow up session if a pet or scenario requires it.
We provide an Evaluation form at the end of the process. We would appreciate you completing it.
BOOK
QUESTIONNAIRE
CONSULTATION
BMP
FOLLOW UP & FEEDBACK
BEHAVIOUR
PREVENTION
BEHAVIOUR PREVENTION
If you are bringing home a puppy/kitten or a new adopted pet, will soon be introducing a new baby to the family, or expect any changes to your current lifestyle such as a job or house move, then preventative action is recommended.
A Preventative Consultation is like getting a behavioural vaccination and is just as important as vaccinating your pet against disease. 'An ounce of prevention is worth a pound of cure'. Behaviour issues will compromise the relationship that you have with your pet daily. We want you to have a problem-free pet and enjoy your relationship to the fullest extent. You can avoid behaviour problems. Let us help you to identify and prevent issues before they start!
This consultation is suitable for pets of any age, regardless of how long you have owned them. No matter how experienced you are as a pet owner, each pet is different. Clients who have had a Preventative Consultation feel they have got exceptional value for money in this one-off service - "happy to have dodged a potential bullet" one said! Think of it as learning to drive a new car. You know how to drive, but each car is different! We can teach you how to get the best relationship with your pet. Why drive a banger, when you can drive a Porsche?!
We look at your lifestyle, expectations, and the characteristics of your pet. Then advise how to build the best possible relationship, and how to avoid potential behavioural issues you might run into.
A Preventative Behaviour Consultation covers:
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The best ways to build socialisation skills with people and other animals
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How to introduce new experiences or routines without creating fear and anxiety
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The most effective ways to avoid common problems: anxiety, inappropriate toileting, digging, separation anxiety, or destruction to the home or garden
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Top tips for getting the most joy from owning your pet, and much more...
BEHAVIOUR
MODIFICATION
BEHAVIOUR MODIFICATION
If you are struggling to cope with your pet's unwanted behaviour, do not despair. We will work with you to understand the underlying issues that are causing the behaviour and equip you to modify them.
We know you love your pet - that's why you're here - and WE CAN help you!
Having a pet is like being in a relationship: you love them but sometimes they can drive you crazy! It’s great when you’re in tune and getting along, but it can make your life miserable if things start going wrong and you can’t see eye to eye.
Does this sound familiar? Your loved one plays up to get attention, or they scare easily, or they’re stuck in a bad routine, or they’re short-tempered; or they wreck your stuff, or they’re noisy when you want quiet; or they just never seem to listen!
We can provide help & advice on the following:
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Inappropriate urination, soiling and spraying
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Nervousness to people or other animals
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Anxiety, fears and phobias
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Separation Anxiety
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Destructive behaviour
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Anti-social or unruly behaviour
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Hyper-excitability
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Compulsive or repetitive behaviour
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Aggression, including towards other cats and dogs
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Excessive barking / Yowling
Using an approach pioneered in the UK called MHERA™ We determine the psychology behind what is driving unwanted behaviour and find a suitable alternative behaviour for your pet to exhibit in its place. We teach you to understand what drives and motivates your pet to perform the behaviour. Then, show you how to solve the unwanted behaviour using fun, motivating solutions.
After your consultation, you are equipped with a personalised, realistic behaviour modification plan for your pet. Designed within the consultation, with you, to ensure it is achievable to execute within your daily schedule. Follow-Up support can be provided to ensure you remain on track to success. You are not alone; we are in this together!
VET
REFERRALS
If you would like to book a consultation via a referral from your Vet, great! Download the form. We happily work with all Vets and will treat any information we receive from them in the strictest confidence. We encourage Vets to be proactive and refer when they see a client in need of help.
When your pet is displaying a behavioural issue, it is advisable to get a medical check. Sometimes, medical issues can contribute to the behaviour that your pet is displaying. Depending on the nature of your case, we may need to liaise with your Vet to gain your pet's medical history. You, your vet and us make the perfect team. Together, we make sure your pet gets the best possible care and you are on track for success.
CASE
STUDIES
PREVENTION
MODIFICATION
FAQs
CONTACT
ME
Please send an email if you have questions regarding our services. Or, specific questions before making a booking. We will endeavour to get back to you shortly.
