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Terms & Conditions

Terms & Conditions is owned and operated by Animal Behaviour Australia ABN 31 762 347 146.


In these Terms & Conditions Animal Behaviour Australia, its officers, employees and website will be referred to as either “Animal Behaviour Australia, we, our or us”. Visitors, viewers, users, subscribers, members, affiliates, or customers, collectively we be referred to herein as “you or your”, are parties to this agreement.


All persons are denied access to this site unless they have read and accept the Terms & Conditions and the Privacy Policy. By viewing, visiting, using, or interacting with or with any banner, pop-up, or advertising that appears on it, you are agreeing to all the provisions of these Terms & Conditions and the Privacy Policy of


All persons under the age of 18 are denied access to this website. If you are under 18 years of age, it is unlawful for you to visit, read, or interact with or its contents in any manner.


Animal Behaviour Australia reserves the right to deny access to any person or viewer of the website for any reason.


The Terms & Conditions and content of the website may be changed at any time at our sole discretion and without notice. You agree to all the provisions of these Terms & Conditions and the Privacy Policy. If you do not agree, you must not use the site and leave immediately.


For more information relating to the collection, use and storage of personal information of users on this website please refer to the Privacy Policy.


Use of Information:


Unless you have express written permission from Animal Behaviour Australia, visitors, viewers, subscribers, members, and customers have no right to use any information on this website in a commercial or public setting. You have no right to copy, save, print, sell, broadcast, or publish any information or content of this website.


By viewing the contents of this website you agree this condition of viewing and you acknowledge that any unauthorised use is unlawful and may subject you to civil or criminal penalties. Website information and content includes any of the following; linked pages, invisible pages, background code, databases or intellectual property the website may contain.


Any email addresses and telephone numbers displayed on this website are for the purpose of professional communication only. All email addresses and telephone numbers displayed on this website must not be used to send unsolicited personnel or commercial messages.




This website and its content is copyright of Animal Behaviour Australia. Copyright © 2016 - 2018 Animal Behaviour Australia. All Rights Reserved.


This website and information it contains including downloadable files may not be reproduced or communicated in any form and must not be distributed or transmitted to any other person or used in any way without the express written permission from Animal Behaviour Australia. Except as permitted by copyright law.

Any redistribution or reproduction of part or all of the contents in any form is prohibited. Except you may print or download to a local hard disk extracts for your own personal and non-commercial use. Without the express written permission from Animal Behaviour Australia you may not, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All information and content is subject to and protected by Australian and international copyright laws.


Intellectual Property:

All intellectual property either in website content, downloadable digital content or online training courses / webinars is the property of Animal Behaviour Australia. All information and content is subject to and protected by Australian and international intellectual property laws.

Hyperlinking, Co-Branding, Framing & Referencing:


Unless you have express written permission from Animal Behaviour Australia it is prohibited to hyperlink this site or its content including logos, trademarks, branding and copyrighted information to another website. It is prohibited to reference the websites URL address in any commercial or public setting with express permission from Animal Behaviour Australia. You are also not allowed to co-brand or frame the site. You agree to remove or de-activate any such activities and be liable for all damages.




The information contained on this website is general in nature and does not take into account your own personal situation and the circumstances surrounding any behaviour problems your pet might be exhibiting. This information does not constitute behavioural advice. Before acting on any information on this website, you should consider whether the information is appropriate to your needs and personal situation, and where appropriate, seek professional advice from an Animal Behaviourist.


Animal Behaviour Australia assumes no responsibility for harm, damage or loss that you incur including loss of data, loss of profits, interruption of business and damage or loss caused to your hardware, software or data management systems arising from your use and access with this website or its contents. This includes you the website user assume all risk in terms of viruses, worms, corrupting code or data. Your use of the website is at your own risk.


You download information and files from this website at your own risk. Animal Behaviour Australia makes no warranty that downloads are free from corrupting computer code, including, but not limited to viruses and worms.


You the website visitor agrees that in the event that you cause damage to the website which Animal Behaviour Australia has to pay for, you, as a condition of viewing agree to reimburse Animal Behaviour Australia for all costs.


Limitation of Liability:


All articles, statements, comments and information on this website is provided in good faith and believed to be accurate at the time of writing. Animal Behaviour Australia assume no responsibility for any errors or omissions. Animal Behaviour Australia, its directors, officers, employees and agents disclaim all liability (including liability in negligence), for any error, inaccuracy in, or omission from the information contained on this website or any loss or damage suffered by any person directly or indirectly through the use of, or reliance on this information. You hereby acknowledge that any reliance upon any information contained on this website shall be at your own risk.

You waive all right to claims of damage of any and all description based on information on the website or direct advice or documentation from Animal Behaviour Australia resulting in any possible harm or loss no matter how extensive, whether physical or emotional, foreseeable or unforeseeable, whether personal or business in nature.

At all times you remain responsible for all of your actions and the actions of your pet, including any injury to you, your pet or third parties or other pets or animals.

Animal Behaviour Australia is not responsible for the content of any site owned by a third party that may be linked to this website, whether such a link is provided by us or by a third party. These links are provided as a courtesy service and no judgement or warranty is made by us concerning the suitability, accuracy or timeliness of the content of any site that may be linked to the Animal Behaviour Australia website. By providing access to other websites, we are not recommending or endorsing any brand, products or services offered by the organisation sponsoring or owning the linked website.


Veterinary Advice:


The website content and / or advice from Animal Behaviour Australia is for general information purposes only and is not advice from a Veterinarian. If your pet has behavioural issues you must get your pet seen by a Veterinarian prior to seeking behavioural advice or booking a behaviour consultation. So that any medical issues that may be attributing to the behaviour your pet is exhibiting can be ruled out prior to gaining behavioural advice. The website and / or advice from either Animal Behaviour Australia its directors, officers, employees or agents is not to be used to prevent, treat or diagnose any medical conditions that your pet may be suffering from or have. Animal Behaviour Australia does not prescribe drugs or medications, only your own Veterinarian can do this for your pet.


Website Submissions & Posts:

You agree that any communications between you and the website is deemed to be a submission. All content of the submissions shall become the exclusive property of Animal Behaviour Australia and may be used without further permission royalty free world wide for commercial purposes. You agree to only communicate information to the website which you wish to forever allow the website to use in any manner as it sees fit.

If you post any third party content on this site (including comments on forums, blogs and live chat) that is discriminatory, abusive, obscene, offensive, harassing, indecent, racial, sexual, pornographic or generally not within the keeping or context of the website the content will be removed without notice and you will be banned from the site. Third party content, comments and posts can get removed from the website for any reason as decided by Animal Behaviour Australia.

Refund Policy:

When you purchase downloadable content no actual items will be shipped to you. Unless specified otherwise instant downloads are delivered upon confirmation of payment and due to the nature of the product and its delivery, no refunds are offered. No refunds are available for services once you have commenced using the service or otherwise received the service. This includes physical advice, behaviour consultations, online training courses and other online services. Refunds are not provided if you change your mind on a service, this includes consultation bookings.


Appointment Cancellation Policy:

If you cancel your appointment or change your mind refunds are not provided. You can however reschedule your appointment free of charge if more than 48 hours notice is given. This can be done yourself by logging into the Members Zone 48 hrs before your appointment. Within 48 hours of your appointment start time, rescheduling is not permitted and refunds are not provided. If you have any trouble with rescheduling your appointment please get in contact with us.



All prices on the website are in Australian dollars ($AUD) and include GST, except where specified otherwise.

You as the viewer, visitor, member, subscriber or customer agrees that the applicable law to be applied shall, in all cases, be that of the country and state of Animal Behaviour Australia’s registered business address.


If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of law this invalidity or unenforceability will not affect the remainder of these Terms & Conditions, which will continue to be valid enforceable.


Contacting Us:


Animal Behaviour Australia welcomes your comments regarding our Terms & Conditions. If you have any questions about these Terms & Conditions and would like further information, please contact us via the website.

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