WHAT IF I DON'T KNOW HOW TO DO VIDEO CALLS?
FIND OUT JUST HOW EASY
VIDEO CALLS ARE TO DO!
If you have never made a video call before or are a bit unsure of what to do then don't worry we are here to help you and they are super easy. With technology now-a-days most people easily have the ability to made video calls, they probably just don't know it.
WHAT WILL YOU NEED:
An internet / wifi connection;
Either a smart phone, iPhone, tablet, iPad, laptop or computer that has a webcam, microphone and speakers;
Either Zoom or Skype are our preferred platforms, but we can use Facebook Messenger, FaceTime or WhatsApp if you prefer.
WHICH TYPE OF VIDEO CALLING IS RIGHT FOR YOU:
ZOOM is a free cloud-based video conferencing service. It is our preferred platform for video calls because it is very easy to use. In the booking confirmation email there will be a join Zoom meeting link. At the time of your consultation, all you need to do is click on the join Zoom meeting link in the email. It will then either ask you to download Zoom or join the meeting via your web browser. You do not need to setup a Zoom account to use Zoom. It is free and easy to use. Zoom can be used on any smart phone, tablet, iPad, laptop or computer. Please note that this is one of our preferred video call services.
Skype is a free piece of communication software which allows users to make free voice calls, video calls and send instant messages over the internet. It is free and easy to download. Skype can be used on any smart phone, tablet, iPad, laptop or computer. It is completely free for you to communicate Skype-to-Skype; this includes video calls, calls and instant messaging. Please note that this is one of our preferred video call services. For more information on how to use Skype click on the button below to download your free User Guide:
Facebook lets you make free video and voice calls, over the internet from their website or Messenger App. Facebook Messenger App is free and easy to use. This means that you can make free internet calls with people who you are friends with on Facebook. You will need the Facebook messaging app called Messenger. Please note the Facebook mobile app and mobile website do not support audio and video calls. For more information on how to use Facebook Messenger click on the button below to download your free User Guide:
FACETIME (APPLE DEVICE):
FaceTime is Apple’s free communication software which allows users to make free video and voice calls, over the internet via wifi between other Apple devices. It is free and easy to use. FaceTime can be used on any iPhone, iPad, iPod touch or Macbook devices. The FaceTime App comes pre-installed on these Apple devices. Please note that FaceTime will not work on Windows or Android phones. For more information on how to use FaceTime click on the button below to download your free User Guide:
WhatsApp is a free communication software which allows users to make free video and voice calls, over the internet via wifi between mobile phones. It is free and easy to use. WhatsApp can be used on any iPhone, Android Phone or Windows Phone. Please note that the WhatsApp video calling function does not work on iPads, tablets or Mac or Windows PC’s. For more information on how to use WhatsApp click on the button below to download your free User Guide:
IS MAKING A VIDEO CALL ON SKYPE, FACEBOOK MESSENGER, FACETIME & WHATSAPP FREE:
Skype, Facebook Messenger, FaceTime and WhatsApp are free services, so if the wifi or cellular internet connection you are using is free then the video call will be free. If the internet connection you are using costs you or you are using mobile data then those data charges or mobile data allowance limits will apply depending on your service provider.
Video streaming uses quite a bit of data, so make sure you check your use or use wifi where possible.
VIDEO CALL QUALITY:
Make sure you have a strong internet connection when placing or receiving video calls. A poor or improperly configured connection might result in poor video or audio quality. If you're connected to Wifi, your video call quality is dependent on your wireless network signal strength and network data speed. To make and receive video calls you will generally require an internet connection with an internet speed of 3 Mbps or greater. You can check your internet speed by typing "speed test" into Google and then clicking "Run Speed Test".